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ServiceNow hr app by ai-works4u.com for next level ServiceNow hr case management

How to get the most out of your our ServiceNow hr case management with our ServiceNow hr app

  • Leaner, faster and more efficient hr workflows over the entire employee lifecycle
  • Automated ticket processing/ticket enrichment ensures precise processes
  • Optimized recruitment processes, shorter processing times, lower costs

ServiceNow hr case management app features and functions

Thanks to our ServiceNow hr app, you get the maximum out of your ServiceNow hr case management. Benefit from fast, easily scalable and cost- and time-optimized workflows – across the entire employee lifecycle. From onboarding to archiving, leaving and certificates: Our AI-based ServiceNow hr app enhances all key ServiceNow hr workflows in a smart and efficient way – with the help of our virtual AI agents as hr all-rounders from the cloud. Witness yourself how an ordinary ServiceNow hr agent workspace turns into a fully flexible, scalable, and future-proof hr working environment thanks to our AI-Agents, the driving force behind our ServiceNow hr app:

  • A matter of onboarding: Our AI-Agents make sure that the onboarding of new employees runs smoothly. To ensure this our AI-Agents collect all relevant information from the job application tool and hand these data over to the employee administration.
  • No questions are left unanswered: In case that the applicant’s master data are incomplete our AI-Agents will request the missing data autonomously – via email, app, or messenger app.
  • Tick-tack time: Our AI agents are strict when it comes to the recording of working hours, attendances, excused and unexcused absences. Of course, they also support your hr case management with the recording and management of sick notes In addition, our AI-Agents take on the applicant’s set up into the accounting system and create automatically an employment contract.
  • Issuing and archiving of certificates: From certificates of employment to references – our AI agents transmit all certificates to the employee or even to the competent authorities. In addition, they also take care of the fully automated archiving of all documents in the electronic personnel file.
  • Software self-starters: Our AI-Agents are all-rounders. This is also true for the processing of popular hr software solutions. If desired, our AI-Agents can use software also on a computer via a user interface and they are virtually fast learners when it comes to use new software solution.
  • Upon instruction and active: Within just a few seconds, our AI agents process the desired issue, whether instructed by forwarding a ticket or autonomously based on a defined set of rules.

ai-works4u.com ServiceNow hr app: A glance at all advantages

Learn how our ai-works4u.com ServiceNow hr app provides maximum efficiency for your ServiceNow hr case management.

ServiceNow hr app: customer-specific adaptions

Customizing and teaching-in our AI-Agents is as effortless and seamless as all other procedures, features, and functions provided by our ServiceNow hr app. This allows you as a customer to autonomously initiate the AI-Agents’ customizing and teach-in process. For this, the AI-Agent will provide you with an individualized link to the AI dashboard. Some moments later, you can complete and examine the requested modifications.


In case you should require more complex adaptions our helpdesk in Dubai will gladly assist you during all stages of your customizing and teach-in process.


Please contact us for this at servicenow-addon@ai-works4u.com or create a ticket at https://helpdesk.ai-works4u.com

ServiceNow hr app costs

In parallel to all other aiworks4u.com apps, our ServiceNow hr app is installed on the technical platform of our AI-Agents. In very simple terms, an AI-Agent is a software agent that is installed on a dedicated server in a data centre. From this data centre, our AI-Agents can be given their respective assignments.

Cost structure

Our pricing model adheres to a clear and coherent structure – identical to how our AI-Agents perform their respective tasks.

  1. On-time: We charge a one-time fee of 1,490 EUR for the provision of the hardware on which the AI-Agent is installed.
  2. Running costs (subscription): Starting at monthly 990.00 EUR, you can get an AI-Agent with a working time of 2 hours per calendar day. As a rule, 2 hours are sufficient time to finalize about 150 cases per day.
  3. Scalability is crucial to success: Whenever necessary you can adapt the number and working times of your AI-Agents, so that there are perfectly synchronized with your requirements. This flexible scalability permits the processing of even several thousands of invoices per day.
  4. Customizing costs (and pay-offs): We bill the setup and connection of the existing systems, as well as the customizing for individual requirements on a daily rate basis of 1,890.00 EUR. As a rule, about 10-15 days are required for this.

The use of the app is upon subscription. The subscription can be provided within just a few days and can be cancelled at any time with 45 days’ notice.

For further information regards our cost structure please visit our helpdesk at https://helpdesk.ai-works4u.com/a/solutions/articles/77000488494

You are of course also very welcome to contact us for any further cost-related question. We are happy to submit you a tailor-made offer!

Installation & integration:

As there is no necessity for an installation on a local customer server, both the installation and the integration of our ServiceNow hr app can be processed seamlessly. The integration into the existing ServiceNow instance is done via API.


To ensure a secure integration, you simply need your API access data. All corresponding entries can be carried out via our AI-Agents dashboard.

How to manage your AI-Agents

The handling of your AI agents and the analysis of their corresponding performance can be performed intuitively. Monitor your AI-Agents and see:


  • what they are exactly processing.
  • how many documents, pages and characters were processed.
  • what quality was provided.

Manage recent developments and step in whenever increasing job volumes call for more working time or for a modification of the amount of your AI-Agents.


With just one look at our dashboard, you can identify all relevant information. No black box, no unknown variables. Simple, transparent clear, just as ai-works4u.com

Find our dashboard at: https://partners.ai-works4u.com

Qualified Partner

ai-works4u.com is a qualified Partner of ServiceNow and meets the high requirements for functionality, usability, security, and data protection.

All named trademarks (product names, logos) and brand are the property of their respective owners and are acknowledged as being protected.

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