Speeding up your Salesforce OCR with ai-works App
Salesforce OCR case management intelligently enhanced with our fully automated Case Enrichment App
- Automatic enrichment of data ensures lean IT processes & highest process precision
- No programming efforts, no programming costs
- Downsized handling time and costs, high efficiency
Salesforce OCR App: Features and Functionality
What if employees could finally and exclusively concentrate on strategic tasks like personnel development and personnel progress? Our Ai-driven Ticket Enrichment App ensures precisely that:
• Accelerated and precise OCR recognition leads to lean and efficient IT processes: when images or even image sections from emails are quickly identified, separated, structured and exactly allocated via OCR, processing times are significantly and substantially reduced..
• Full “in-ticket” automation of data enhancement/data enrichment: The provision of additional processing and handling instructions and the adding of relevant details (e.g. social security number) in the ticket/case itself result in a clear-cut and quick determination of facts/cases (employment contract, leaflets, questionnaire, etc.)
• By precisely allocating tickets/cases to the responsible employee the question of “who does what” is clearly, directly and long-term clarified.
• Incoming information from 3rd party Human Capital Management systems (SAP HCM, Oracle, Success Factors, etc.) are coherently assessed and processed.
Salesforce OCR App costs
A serious and reliable preliminary cost estimate is hardly possible as several cost factors – your company’s internal processes, company size, the desired grade of IT automation, the desired Ticket-Enrichment-features to automate your workflows – must be taken into account.
Regarding the costs saved, one thing is certain: With our Salesforce OCR Ticket Enrichment App handling time will substantially decrease. This goes hand-in-hand with a saving of 30% of manpower and a significant reduction of all processing costs.
In addition, for the seamless implementation of our Salesforce OCR Ticket Enrichment App no programming efforts are required and no programming costs occur.
Don’t hesitate to contact us for further cost-related questions. We will gladly prepare an individualized and customised proposal!
Deficits in existing Salesforce OCR apps
Available Salesforce OCR apps lack dynamic features and are limited to merely static functions. Classically, those OCR-recognition apps make a photo of business cards, extract the relevant contact data from it and then perform a mere plain-text conversion.
Our OCR Ticket Enrichment App has a more comprehensive and holistic approach by converting AI-backed OCR into an integral component of essential internal processes. This is achieved by a fully automatised structuring, enhancing, determining and allocating of documents, PDF and scans – in a split second.
You benefit from a automatically contained daily paper flood and of freed- up valuable human resources that in future can be deployed in a more profitable way.
How to install Salesforce OCR App
For the technical integration of our Salesforce OCR app you simply have to generate a „Connected App“ in your Salesforce instance and provide us with from this process resulting following data:
- ConsumerKey & ConsumerSecret
- Username & Password
We are pleased to support you in the set-up and connecting-process.