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Speeding up your Salesforce OCR with ai-works4u.com app

Salesforce OCR case management intelligently enhanced with our fully automated Case Enrichment app

  • Automatic enrichment of data ensures lean IT processes & highest process precision
  • No programming efforts, no programming costs
  • Downsized handling time and costs, high efficiency

Salesforce OCR app: Features and Functionality

What if employees could finally and exclusively concentrate on strategic tasks like personnel development and personnel progress? Our Ai-driven Ticket Enrichment app ensures precisely that:

Accelerated and precise OCR recognition leads to lean and efficient IT processes: when images or even image sections from emails are quickly identified, separated, structured and exactly allocated via OCR, processing times are significantly and substantially reduced..
Full “in-ticket” automation of data enhancement/data enrichment: The provision of additional processing and handling instructions and the adding of relevant details (e.g. social security number) in the ticket/case itself result in a clear-cut and quick determination of facts/cases (employment contract, leaflets, questionnaire, etc.)
• By precisely allocating tickets/cases to the responsible employee the question of “who does what” is clearly, directly and long-term clarified.

Incoming information from 3rd party Human Capital Management systems (SAP HCM, Oracle, Success Factors, etc.) are coherently assessed and processed.

Salesforce OCR app from ai-works4u.com - overview

Watch the overview to learn more about the technical integration of our Salesforce OCR app.

Deficits in existing Salesforce OCR apps

Available Salesforce OCR apps lack dynamic features and are limited to merely static functions. Classically, those OCR-recognition apps make a photo of business cards, extract the relevant contact data from it and then perform a mere plain-text conversion.


Our OCR Ticket Enrichment app has a more comprehensive and holistic approach by converting AI-backed OCR into an integral component of essential internal processes. This is achieved by a fully automatised structuring, enhancing, determining and allocating of documents, PDF and scans – in a split second.


You benefit from a automatically contained daily paper flood and of freed- up valuable human resources that in future can be deployed in a more profitable way.

Salesforce OCR app customer-specific adaptions

The trouble-free and seamless customizing and teach-in of our AI-Agents is as easy to perform as the management of all other procedures, processes, features and functions. Substantially, you as a customer can autonomously initiate your AI-Agents’ customizing and teach-in process. In such case, the AI-Agent sends you an individual link to the AI-Agents-Dashboard. Just some additional clicks later, the adaptions concerned can be easily implemented and analysed. 

If you should require more complex individual adaptions our helpdesk in Dubai will gladly assist you during all phases of your customizing and teach-in process.

We are happy to assist you. Please contact us at salesforce-addon@ai-works4u.com or create a ticket at https://helpdesk.ai-works4u.com

Salesforce OCR app costs

Analogous to all aiworks4u.com’s apps, our Salesforce OCR app is situated on the technical platform of our AI-Agents. Simply put, an AI-Agent is a software agent that is installed on a dedicated server in a data centre. From this data centre, AI-Agents can be given their corresponding assignments.

Cost structure

Our cost framework is clearly and transparently organized – just like our AI-Agents carry out their diverse tasks.

  1. On-time: For the provision of the hardware on which the AI-Agent is installed, we charge a one-time fee of 1,490 EUR.
  2. Running costs (subscription): Starting at 990.00 EUR per month, you can get an AI-Agent with a working time of two hours per calendar day. Two hours is usually enough to process about 150 cases per day.
  3. Scalability is key: At any time, you can adapt the number and working times of your AI-Agents following your needs. Thus, you can also process many thousands of cases per day.
  4. Customizing costs (and pay-offs): We bill the setup and connection of the existing systems, as well as customizing for individual requirements on a daily rate basis of 1,890.00 EUR. Regularly, about 10-15 days are required for this.

The use of the app is upon subscription. The subscription can be provided within just a few days and be cancelled at any time with 45 days’ notice.


For further information regards our cost structure please visit our helpdesk at https://helpdesk.ai-works4u.com/a/solutions/articles/77000488494

You are also most welcome to contact us for any further cost-related question. We are pleased to provide you with an individual and customised offer!

Installation & integration:

The installation and integration of our Salesforce OCR app is hassle-free and easy to carry out. No need for an installation on a local customer server. The integration into the existing Salesforce instance is performed simply via API-Interface.

For a secure integration you only need your API access data. All corresponding entries can be made via our AI-Agents-Dashboard.

How to manage your AI-Agents

Handle your AI agents and analyze:

  • what they are exactly processing.
  • how many documents, pages and characters were processed.
  • what quality was provided.

Keep control on recent developments and step-in whenever an increase in job volumes demands for more working time or for more AI-Agents.

On our dashboard, you can identify all the important information at just one look. No black box, no unknown variables. Simple, transparent clear, just as ai-works4u.com

Find our dashboard at:

Certified Partner

ai-works4u.com is a certified ISV-Partner of Salesforce and meets the high requirements for functionality, usability, security, and data protection.


All named trademarks (product names, logos) and brand are the property of their respective owners and are acknowledged as being protected.

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