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Jira OCR taken one step further with ai-works4u.com app

Enhance your Jira issue tracking system the smart way with our intuitive Jira OCR Ticket Enrichment app

  • Automatically controlled data enrichment ensures a streamlined issue tracking/issue management 
  • No programming efforts, no programming costs
  • Significantly reduced handling time and costs & maximized efficiency

Jira OCR app: Features and functionality

What if your team had more time to address strategical challenges at full power while an Artificial Intelligence would reliably take up the tracking and managing of service requests, issues and repetitive tasks? With our AI-driven Ticket Enrichment app this scenario turns into reality – virtually and with tangible advantages.

  • Streamlined processes thanks to velocity and highly precise OCR recognition: when documents (e.g., letters from authorities, leaflets, employment contracts) images and/or image sections from emails are quickly identified, separated, structured and exactly allocated via OCR processing times are substantially reduced.
  • Automatic data enhancement/data enrichment is directly done in the issue/ticket itself. Adding dedicated process and handling instructions and relevant details (e.g. social security number) leads to a fully automated, precise and quick determination of facts/cases (employment contract, leaflets, questionnaire, etc.)
  • An unequivocal assignment to the respective employee creates clear lines of responsibility.
  • One quick way to 3rd party: coherent preliminary treatment of incoming information and automatic transfer of structured data for 3rd party Human Capital Management systems (SAP HCM, Oracle, Success Factors, etc.)

Jira OCR app from ai-works4u.com – clearly explained in a slider

Jira OCR app: Discover how our Jira OCR app enhances your Jira issue tracking system intelligently.

Jira OCR app customer-specific adaptions

With regards to the customizing and teach-in of our AI-Agents, this process is as uncomplicated and seamless to commence and complete as all other procedures, processes, features, and functions offered by our Jira OCR app. The trouble-free accomplishment allows you as a customer to autonomously start your AI-Agents’ customizing and teach-in process. In such an event, the AI-Agent will provide you with an individual link to the AI dashboard. Just some moments and clicks later, you can implement and analyse the requested adaptions.


In case that you need more complex adaptions our helpdesk in Dubai will gladly assist you during all stages of your customizing and teach-in process.


Please contact us for this at jira-addon@ai-works4u.com or create a ticket at https://helpdesk.ai-works4u.com

Jira OCR app costs

Identical to all other apps offered by aiworks4u.com, our Jira OCR app is installed on the technical platform of our AI-Agents. Simply put, an AI-Agent is a software agent that is located on a dedicated server in a data centre. From this data centre, AI-Agents can be assigned their respective tasks.

Cost structure

Our pricing model is clearly and transparently structured – analogous to the way that our AI-Agents get their complex tasks down.

  1. On-time: We charge a one-time fee of 1,490 EUR for the provision of the hardware on which the AI-Agent is installed
  2. Running costs (subscription): Starting at monthly 990.00 EUR, you can get an AI-Agent with a working time of 2 hours per calendar day. 2 hours are normally an adequate time to process about 150 cases per day.
  3. You can at any time realize an adaption of the number and working times of your AI-Agents, following your specific and actual requirements.
  4. Customizing costs (and pay-offs): We bill the setup and connection of the existing systems, as well as customizing for individual requirements on a daily rate basis of 1,890.00 EUR. Commonly, about 10-15 days are required for this.

The use of the app is upon subscription. The subscription can be provided within just a few days and can be cancelled at any time with 45 days’ notice.

For further information regards our cost structure please visit our helpdesk at https://helpdesk.ai-works4u.com/a/solutions/articles/77000488494

You are also most welcome to contact us for any further cost-related question. We are pleased to provide you with an individual and customised offer!

Installation & integration:

As the necessity for an installation on a local customer server is lapsed, the installation as well as the integration of our Jira OCR app are both completely hassle-free. The integration into the existing Jira instance is seamlessly performed via API.


For the provision of a secure integration, you only need your API access data. All corresponding entries can be done via our AI-Agents dashboard.

How to manage your AI-Agents

The management of your AI agents and the analysis of their performance is as easy as one, two three. Keep control of your AI-Agents and monitor:


  • what they are exactly processing.
  • how many documents, pages and characters were processed.
  • what quality was provided.

Supervise recent developments and take appropriate action whenever increasing job volumes demand for more working time or for more AI-Agents.


With just one look at our dashboard, you can identify all relevant information. No black box, no unknown variables. Simple, transparent clear, just as ai-works4u.com


Find our dashboard at: https://partners.ai-works4u.com

Qualified Partner

ai-works4u.com is a qualified Partner of Jira and meets the high requirements for functionality, usability, security, and data protection.

All named trademarks (product names, logos) and brand are the property of their respective owners and are acknowledged as being protected.

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    Alice Birch

    Office Sydney


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