Freshdesk OCR one step ahead with ai-works4u.com app
Take your Freshdesk ticket system to the next level with our intelligent Freshdesk OCR Ticket Enrichment app
- Automatic data enrichment ensures streamlined HR processes
- Zero programming efforts, zero programming costs
- Handling time and costs down, efficiency up
Freshdesk OCR app: Features and functionality
Wouldn’t it be great if employees could devote their energies exclusively to tasks that only people can do? With our AI-driven Ticket Enrichment app this wish becomes reality – in a virtual way and with tangible advantages.
- High speed and precise OCR recognition streamlines HR processes: a quick identification, separation, structuring and exact allocation of documents (.pdf) (e.g. letters from authorities, leaflets, employment contracts), images via OCR and of image sections from emails leads to a substantial reduction of processing times.
- Automatic data enhancement/data enrichment is automatically and directly done in the case/ticket itself. Additional dedicated process and handling instructions and relevant details (e.g. social security number) allow an automated, precise and quick determination of facts/cases (employment contract, leaflets, questionnaire, etc.)
- Thanks to a precise assignment to the respective employee the question of “who does what” is no longer and never again arising.
- One quick way to 3rd party: coherent preliminary treatment of incoming information and automatic transfer of structured data for 3rd party Human Capital Management systems (SAP HCM, Oracle, Success Factors, etc.)
Freshdesk OCR customer-specific adaptations
Please contact us. We will be gladly assisting you in the setup process.
Freshdesk OCR Customizing? Thanks to our Artificial Intelligence the teaching-in of documents is absolutely foolproof. Hundreds of documents are up and running after just few hours.
We are pleased to assist you. Please contact us at freshdesk-addon@ai-works4u.com or create a ticket at https://helpdesk.ai-works4u.com
Freshdesk OCR app costs
An accurate cost estimate is not possible as costs always depend on several factors such as company-internal processes, company size, the desired grade of IT automation you want to achieve and the desired Ticket-Enrichment-features you want to implement into your workflows.
On the cost side, however, one thing is certain: With our Freshdesk OCR Ticket Enrichment app handling time will significantly drop. You will also save 30% of manpower and hence reduce costs substantially.
In addition, our Freshdesk OCR Ticket Enrichment app comes without any programming effort. The result: zero programming costs.
You are most welcome to contact us for further cost-related questions. We would be pleased to prepare an individual and customised proposal!
Freshdesk OCR app from ai-works - explained in slider
FreshdeskOCR app: Watch the slider to learn how our Freshdesk OCR app can benefit you.
How to install Freshdesk OCR app
From the ai-works4u.com cloud directly to your Freshdesk environment via API
Physically, our AI-Agents are located in redundant technology centres in Dubai (U.A.E.), in Barcelona (Spain) and Frankfurt (Germany, compliant to the General Data Protection Regulation).
We provide a separate physical server for each customer and per every single Freshdesk domain name. The connection is made via the API interface available at Freshdesk.
For you as a customer this means that
- You simply have to provide us with your Freshdesk API key as well as with your Freshdesk domain name via our portal helpdesk.ai-works4u.com. We will take care of the rest.
- The solution will then be available for you within the next 48 hours.
- The following customizing is really simple and foolproof. Within just few hours you will be able to teach-in hundreds of documents by simply creating a ticket within the desired documents in your Freshdesk environment and by assigning them to our AI Agent.
- After the successful teaching-in the ticket will be automatically closed by our AI Agent.
- The documents are now ready for their productive identification.
FAQs installation Freshdesk OCR app
Is there a user guide for ai-works4u.com’s Freshdesk OCR Ticket Enrichment app?
Practice makes perfect. This also applies for the installation and implementation of our Freshdesk OCR Ticket Enrichment app. Therefore we have compiled a comprehensive and intelligent user guide with easily comprehensible step-by-step instructions. Get your guide to ai-works’ Freshdesk OCR Ticket Enrichment app here.
How to start with ai-works4u.com’s Freshdesk OCR Ticket Enrichment app?
From the set-up to a seamless service. Find all important information on how to get to ai-works’ Freshdesk OCR Ticket Enrichment app started as quickly, efficiently and smoothly as possible here.
How to customize ai-works4u.com’s Freshdesk OCR Ticket Enrichment app?
The more customized the ai-works’ Freshdesk OCR Ticket Enrichment app is the better it reflects your business- and sector-specific requirements. Get your tailor-made customizing guide here.
Where can I find my Admin API Key?
- Click on the ‘Profile’ icon in the upper right corner.
- Click on ‘Profile Settings’
- You will receive your Freshdesk API Key and your Freshdesk URL – domain.freshdesk.com in the right area.